Vendor comparison
Halo vs ServiceNow
ServiceNow positions AI Control Tower inside its enterprise workflow platform. Halo is built for AI, needs no other platform to run, and enforces policy on devices, in browsers, at gateways, and in a sandboxed agent runtime.
The short version
- ServiceNow’s public materials describe AI Control Tower as a way to discover, observe, govern, secure, and measure AI, built on the ServiceNow platform and its CMDB.
- Halo brings its own discovery sensors and enforcement points, so governance starts working on your AI use without a platform rollout.
- ITSM integration, starting with ServiceNow, is on the Halo roadmap, so Halo decisions and approvals can flow into the workflows your teams already use.
How ServiceNow describes AI Control Tower
ServiceNow describes AI Control Tower as a way to discover, observe, govern, secure, and measure AI across the enterprise, including systems beyond ServiceNow. It builds on the ServiceNow platform, including its CMDB and Context Engine.
Public materials list risk frameworks aligned to NIST and the EU AI Act, an AI Gateway for MCP transactions, access governance through a Veza integration, and cost and ROI dashboards. This summary reflects public materials reviewed in October 2026.
How Halo approaches AI governance
Halo is built for AI governance. It discovers AI use through Halo Browser (Chrome and Edge, plus Safari on macOS) and Halo Endpoint (macOS and Windows, with Linux coming soon) and keeps an inventory with source and confidence.
Policy is enforced at model, MCP and tool, and API gateways, through the Halo AI Gateway for desktop AI apps and coding agents, and in a secure agent runtime. Budgets, model routing, and exportable audit logs sit in the same platform.
Side by side
How Halo and ServiceNow compare
| Dimension | Halo | ServiceNow |
|---|---|---|
| Where it lives | Halo Available nowA platform built for AI governance, with its own discovery, gateways, policy, and evidence. | ServiceNow AI Control Tower sits inside the ServiceNow platform and builds on its CMDB and Context Engine. |
| What it needs to start | Halo Available nowHalo Browser and Halo Endpoint on managed devices, or agents running on Halo. Self-serve plans start right away. | ServiceNow Documentation notes that governance views depend on the applications, frameworks, and populated records in place. |
| Scope of AI covered | Halo Available nowAI use on browsers and endpoints, agent and desktop AI app traffic through gateways, and the agents Halo runs. | ServiceNow Public materials describe governance for agents, models, datasets, prompts, and classic machine learning, including systems beyond ServiceNow. |
| Discovery | Halo Guided rolloutHalo Browser and Halo Endpoint find AI sites, extensions, apps, IDE tools, and local runtimes, with metadata-first collection. On the roadmap Read-only discovery for cloud AI services, SaaS AI, and code repositories. | ServiceNow Public materials describe discovery through integrations with cloud platforms and enterprise applications, and release notes describe endpoint discovery. |
| Runtime controls | Halo Available nowModel, MCP and tool, and API gateways apply policy and approvals, Halo Endpoint blocks unapproved AI apps, and operators can quarantine and release agents. | ServiceNow An AI Gateway provides real-time controls for MCP transactions, and public materials describe shutting down agents that exceed their permissions. |
| Risk and compliance | Halo Available nowHalo records evidence that supports governance programs, and on-demand security audits check each agent’s runtime controls. Coming soon Framework packs for the EU AI Act and NIST AI RMF, and continuous risk scoring for each AI system. | ServiceNow Public materials describe AI risk assessment with frameworks aligned to NIST and the EU AI Act. |
| Cost and value | Halo Available nowAccount, agent, and per-user budgets with automatic actions, cost analytics by agent and model, Halo Auto, and configurable route profiles. On the roadmap Executive value reporting with spend, adoption, and routing savings by team, cost center, and AI system. | ServiceNow Public materials describe cost tracking and ROI dashboards for AI spend. |
| Workflow integration | Halo Available nowAudit logs and gateway decisions export as CSV and JSON for the tools your teams already use. On the roadmap ITSM integration starting with ServiceNow, plus SIEM export and signed webhooks. | ServiceNow Public materials describe governance built on ServiceNow workflows and its CMDB. |
Why Halo
Why choose Halo over ServiceNow
Simple, secure, and efficient AI, governed where it runs.
Built for AI, working on day one
Halo needs no other platform to run. Its own sensors, gateways, and agent runtime start governing your AI use as soon as they are in place.
Enforcement on devices and in browsers
Halo Endpoint can audit or block unapproved AI apps on macOS and Windows, and Halo Browser can audit, warn, or block on supported AI sites.
A sandbox for every agent
Agents run as non-root workloads with default-deny network egress and signed configuration, and operators can quarantine and release them at any time.
Credentials agents never see
Provider and app credentials stay bound at the Halo gateway. Agents receive scoped capabilities and never hold raw keys.
Budgets that act
Account, agent, and per-user budgets can notify owners, pause new operations, or stop active deployments, and Halo Auto picks a model for each request from a curated pool.
Start today with published pricing
Self-serve plans start at $99 per month, and our team guides enterprise rollout of Halo Browser and Halo Endpoint.
Roadmap
What Halo is building next
Each of these extends the controls Halo runs today.
Capabilities marked coming soon or on the roadmap reflect current plans and may change.
- Coming soon
SIEM export and webhooks
Send decisions, approvals, and inventory events to your SIEM and alerting tools, with API tokens for your own automation.
- Coming soon
Framework packs
EU AI Act and NIST AI RMF controls mapped to Halo checks and runtime policies, with an exportable evidence pack.
- Coming soon
Continuous risk scoring
Scheduled and change-triggered audits keep a risk score current for each AI system between reviews.
- On the roadmap
ITSM integration
Route Halo decisions and approvals into ITSM workflows, starting with ServiceNow.
Buyer checklist
Questions to ask in your evaluation
Bring these to each vendor you evaluate. Here is how Halo answers them.
What does the platform need before it can govern your AI?
How Halo answers
Halo Browser and Halo Endpoint on managed devices, or agents running on Halo. No other platform is required.
Does the platform enforce policy on each surface, or only report what it finds?
How Halo answers
Halo enforces on each surface it covers. It blocks unapproved AI apps on devices, audits, warns, or blocks on supported AI sites, and allows, denies, or holds agent calls at the gateway.
How quickly can you reach a first working control on your own AI use?
How Halo answers
You can start on a self-serve plan right away, and our team guides enterprise rollout of Halo Browser and Halo Endpoint.
Which capabilities are generally available today, and which are preview or planned?
How Halo answers
Halo labels each capability as available, guided rollout, preview, coming soon, or on the roadmap, on this page and across our site.
Can budgets stop spend, or only report it?
How Halo answers
Halo budgets can notify owners, pause new operations, or stop active deployments at the account, agent, and user level.
Sources and review
Last reviewed October 19, 2026. Information about ServiceNow comes from public materials and may change. Product names belong to their owners. Capabilities marked coming soon or on the roadmap reflect current plans and may change. If you spot something out of date, please let us know.
Put a halo around the AI your business runs.
See discovery, runtime policy, approvals, and evidence working together on your own use cases.